Processing Time

All orders are processed within 1–3 business days after payment is received. Shipping times vary based on the delivery address and selected shipping method.

Shipping Methods & Delivery Times

A. Electric Bikes

• Lower 48 United States:Electric bikes ship FREE via FedEx or UPS from U.S.-based warehouses (Las Vegas area).Estimated delivery time: 5–7 business days.

• Alaska, Hawaii, & International Orders:Electric bikes shipping to Alaska, Hawaii, or international destinations require selection of the +$500 shipping option at checkout.Estimated delivery time: 7–15 business days.

  
  

B. Accessories & Batteries

• Accessories and batteries ship via FedEx or UPS.

• Estimated delivery time: 5–9 business days.

  • Orders over $100: FREE SHIPPING

  • Orders under $100: $14.99 shipping fee

    
    

Important Shipping Notes

1. If the freight carrier classifies the delivery address as a remote area, additional shipping fees may apply, even on orders that qualify for free shipping. Any applicable fees will be communicated if required.

2. If an item is out of stock at a local or nearby U.S. warehouse, accessories or batteries may ship directly from an overseas warehouse. In these cases, tracking updates may not appear until the shipment arrives in the destination country and clears customs.Estimated delivery time for overseas shipments: 10–15 business days.

   
   

We sincerely appreciate your patience and understanding as we work to deliver your order as efficiently as possible.